Full Automation
No more copy-pasting between your tools: Make workflows linked to your email, Drive, CRM and calendar.
Starting from
110€/h*
Duration
3 days - 8 days
What's included
* Entry hourly rate excluding VAT, preparation and travel. The final price depends on group size and format: request your quote, answer within 48 h.
Find the tasks AI can lighten
8 questions, 2 minutes, one concrete lead for your business.
Start with a 15-minute call, free and with no commitment
AI automation for SMEs starts with removing the copy-paste between your tools. We build Make workflows that connect your mailbox, Drive, CRM and calendar, with AI where it adds real value: reading an email, extracting invoice data, summarising a request. Every scenario is documented, monitored and handed over to your team.
Who it is for
- SMEs re-entering the same data in several tools
- Sales, admin or logistics teams
- Operations managers who want traceable processes
- Companies with a CRM or ERP (Odoo, Teamleader, Exact Online...)
What you get
- Map of the automated processes, before and after
- Make workflows in production, documented and clearly named
- Connectors between email, Drive, CRM and calendar
- Error alerts and a monitoring dashboard
- Skills transfer so you can adjust scenarios in-house
How it runs
- 1
Process analysis
We follow a process end to end with the people who run it, for example order handling at a Walloon logistics SME, and spot where time is lost.
- 2
Scenario design
Workflow diagrams, choice of steps handled by AI and steps validated by a person. Personal data flows are mapped with the GDPR in mind.
- 3
Build and test
Development in Make in a test environment with synthetic or anonymised data, then validation on your real cases.
- 4
Go-live
Gradual activation, failure alerts, execution logs and access management for connected accounts.
- 5
Handover
Documentation of every scenario and training for the person who will look after them on your side.
Formats
- 3 days: one process automated end to end
- 8 days: several linked processes and a dashboard
- Hybrid: on-site workshops, remote development
- One internal lead and the users involved
Prerequisites : Admin accounts for the tools to connect and a priority process identified, even roughly.
Frequently asked questions
Why Make rather than custom development?
Make lets us deliver fast, show every step visually and change a scenario without a developer. If a need goes beyond what Make handles cleanly, we tell you and suggest an alternative.
What happens if a workflow breaks?
Every scenario includes error handling and an alert to a named person. The documentation explains how to restart or fix the flow.
Does AI make decisions for us?
Only if you choose so, and only for low-risk tasks. For anything that commits the company (quotes, customer replies, payments), we build in human validation.
Let's talk about your team
15 minutes is enough to tailor the content, format and date. We agree three indicators together before we start.